The Ritz-Carlton, Perth

I spoilt my partner for his birthday, and we had a wonderful time on the second night but the first night was another story. enjoyed the cocktails and the hotel atmosphere. The staff were friendly and very inviting.

The interactions with the concierge and front desk staff during check-in and checkout were exceptional. They were professional yet personable, really setting a positive tone for my stay. The bathroom design was beautiful, and the room was finished to a very high standard. The bed was on the firmer side but still very comfortable. The location is fantastic. The pool area is lovely, though it did get quite busy. The pool itself was a perfect temperature, even on windy days—around 30°C, I believe.

The Employees were exceptional. From the moment we arrived, each employee we came into contact with, made us feel very welcome and special!! They even went out of their way to decorate our room with balloons, champagne and chocolate slice for our wedding anniversary, very unexpected but a beautiful surprise which made our anniversary so much more amazing!! Everything, and I mean everything, from the room, (spacious and a view to die for) to the roof top bar to the Hearth restaurant, (food was magnificent) the whole hotel not only looked spectacular, it was clean, and extremely inviting.

The location is perfect right on the quay. City centre shops and restaurants easy reach. The ferry to Rottnest Island is 5 minutes walk as is free bus up to Kings Park. The gym is spacious with modern equipment and the swimming pool was warm! What made our stay special were the Reception team. They were so friendly and engaging. Rin, Maeve and Tanish were happy to help and go above and beyond to help out. Many thanks to all of them.

Perfection. Superb views, spacious room with all the bells and whistles. Super comfortable, super king sized bed with unbelievable feather pillows. Electric blinds both block out and sheer. Huge tv with foxtel and more. Generously sized bathroom with two person bath, large basins, separate private toilet, dressing area with room for luggage, beautiful bathrobes and linen with luxe toiletries. Barware, tea and coffee station etc were fantastic with very clean items including coffee pods and silk teabags.